GM+ offers enhanced warranty support for your superyacht gym. We can provide additional support, spare kits, servicing agreements and warranties; we’ve got you covered.
STANDARD COVER
Offered on all Superyacht Gym Products – Price £0
Gym Marine International Warranty Cover
- Supplements manufacturer warranties (in accordance with its terms) with parts and remote cover extended to offer worldwide support
- Remote support and diagnosis via video link
- Software updates and remote application management
- Cost of freight for parts not included for warranty claim parts (and charged in addition)
- Labour onboard not included (and charged in addition)
- Worth 6% of goods RRP
GM+
For New Build & Superyacht Gym Products – Price £3,800 Base Price + 6% Goods Value
Gym Marine International Warranty Cover
- International servicing of manufacturer warranties (in accordance with terms), over a two year period – including parts, if and for so long as manufacturer warranty is in effect
- Remote diagnosis and technical support via video link, delivered by Gym Marine senior technicians
- Free freight for warranty claim parts worldwide
- Crew training for engineering, interior and AV/IT staff; delivered by video link or in person onboard during an annual service
- Ongoing training for new staff and rotational crew as stipulated by Gym Marine
- Preventative maintenance plan delivered with all manuals and documentation via a dedicated online portal
- Software updates and remote software management of applications where applicable
- x1 Annual service of all gym equipment, in one of our designated service areas (see below) during a service window (see below)*Travel and accommodation not included when servicing takes place outside of service area or service window and is charged in addition
- x1 Emergency call out per annum, global coverage
*Travel and accommodation not included and is charged in addition
SERVICE AREAS
- Monaco, Cannes, Antibes
- La Ciotat, Toulon
- Palma de Mallorca, Portals Nous, Port Adriano
- Barcelona, Tarragona, Vilanova
- Genova
- San Remo, Imperia
- La Spezia, Livorno, Viareggio
- Fort Lauderdale, West Palm Beach
- Dubai
SERVICE WINDOWS
A Service Window is defined as a date period in which a Gym Marine technician is actively inside a Service Area performing multiple services onboard yachts; in so much as a dedicated trip to a single client is not required (as stipulated by Gym Marine from time to time).
SPARE KITS
- We recommend our clients work with us to construct an emergency spares kit to keep onboard in case any issues with equipment arise while cruising offshore
- Spare parts for gym equipment can sometimes be on a long lead time, and our experience tells us that it is best to have some key spares onboard (such as treadmill belts/spare weight machine selector pins) in order to offer guests seamless fault resolution, or to keep the crew gym up and running during a long charter
- If this is of interest, please make it known to us and we will construct a spares kit for the guest and/or crew gym for delivery in time for the boat’s private or commercial use
- Choose from our ‘Essential’ spares kit plus recommended extras
Extended Servicing Agreement + Warranty
- GM+ can be extended to offer servicing, training, shipping of parts and emergency callouts beyond the two-year term Parts will not however be covered under warranty where manufacturer warranty terms have elapsed or been breached, and would be chargeable in addition
- A longer warranty on certain machines may be possible at point of purchase, please enquire during the design phase and we will seek a price